Store Hours: Monday-Friday 9:00AM to 5:30PM Saturday 9:00AM to 4:00PM
Have questions about building, maintaining or just owning a pool? We've assembled some questions below to help you know what to expect. General Pool Information How many gallons of water will my pool hold? This is a common question that a lot of people have. Below are common pool sizes with their respective gallons. If you don't see your pool size listed, feel free to call us at 812-232-1292, and we would be happy to do the math for you. Alternatively, you can use the volume calculator by visiting The Water Wagon.
Pool Chemistry Green Water Probable cause: At some point, chlorine levels have fallen, allowing algae growth in the water. Remedy: First, test the water. Ensure that the chlorine levels are back to normal, as well as your pH and Alkalinity levels. Algae is unable to grow in perfectly balanced water. However, just because the water is balanced does not mean the algae will go away. When algae dies, it stops sticking to the liner, but can stay on the liner or in the water and resemble a fine powder. This needs to be filtered out, swept up, or vacuumed out as soon as possible to remedy the situation. Cloudy Water Probable Cause One: When pH or Alkalinity levels become unbalanced it can cause the water to become a hazy white color. Remedy: Correcting the pH or Alkalinity imbalance is just a matter of adding the proper chemcials. If chemistry is the cause of the cloudy water, with proper filtration it should clear up within a few days. Probable Cause Two: Poor Filtration Remedy: If you have a sand filter, be certain that you are backwashing regularly. If you are backwashing normally and it's not fixing the problem, ensure that your sand is no older than five years. If you have a filter other than sand, contact us for advice tailored to your situation. Scale Buildup Probable Cause: Existing calcium in your source water. Remedy: Scale buildup can be removed by adding a Stain and Scale Control if the problem is minor. If you're having a major scale problem, a heavier duty remover may be required.
Construction Process How does the construction process work? First, our staff will work with you to finalize the design, add-on options, decking and other such details. Once all details are finalized, we will begin by grading the site and forming it into the necessary shape. We’ll then proceed with pre-plumbing and electrical, wall construction, decking, landscaping, and accessories. Although the construction process may be unsightly, the final process will be the envy of your neighborhood. Can you help me design the best pool for my backyard? Certainly! Our staff will help you select the right size, shape and overall layout of the best pool for the area you have to work with. We understand that each home is different and each homeowner’s tastes and styles are different. We will help you with all of the details, including any add-on options, such as waterfalls, landscaping, etc. that you want to include. Will you support and help maintain my pool after it’s completed? We build relationships. Just because we’ve completed your pool does not mean that our relationship ends. We will be with you to help service and maintain your pool long after it’s finished. The level of involvement we have in maintaining your pool is up to you. We have set-up a maintenance schedule to keep your pool in peak condition throughout the year. Our Company How can I be assured you’re using quality parts and equipment when building my pool? We use only the best parts and equipment available in the industry. When speaking with our staff, you can learn more specifically about the brands that we sell. Our primary supplier, SCP Pool Corporation, is our source for many of the name brands you are probably familiar with. How can I be assured that your company is a reputable, quality pool builder? First of all, check our list of testimonials. There is no better way to become comfortable with our quality standards and customer service than to hear directly from our existing customers.